Virgin Mobile billing
(Intended for Leslie Anne, but also for anybody with any feedback on this)
Hi, thanks for all the time you've spent helping people!
Your posts have helped a lot personally, and you seem to think along similar lines as myself, so I thought I'd ask you this.
And I know this off-topic, but I couldn't PM you because I don't have enough posts.
I'm running the IHO Cyanogenmod on LG Optimus V, and I use the Virignmobile $35 300 mintalk and unlimited text/data plan.
I've had the plan for almost 3 months, and they have been counting my minutes wrong, by their own admission (I just got off the phone with them from a 45 minute session that ended up at their Central American/Nicarauga support center)
I used 165 minutes, their site's usage summary shows 344, but the online call records that display when you log to your account in show only 165. They have been charging me 10 cents per minute, and I complained.
This happened last month as well, and they said they fixed it when I called them then -- obviously they didn't.
They just told me that they would credit me 75 minutes for now, and then in 24-72 hours I would have the correct number of minutes added back to my account, i.e., the overbilled ones.
But I haven't gotten the initial credit yet.
My question: have you ever heard of maybe something (or something missing) in the custom Optimus V ROMs causing billing inaccuracies?