Has anyone experienced lack of touch response with their Active 2?

[Ms Charli]

My screen has stopped responding to touch. I have Apps opening on their own. I'm getting notifications on the watch but I cant touch to access it. The buttons on the side are still working though. I've tried restarting and I have the latest update.
Any ideas on what to do?

 

[BergerKing]

Added the information on what's going on with your watch to the title, may help find someone to answer your question. Best of luck on that issue!

 

[Ms Charli]

Added the information on what's going on with your watch to the title, may help find someone to answer your question. Best of luck on that issue!

Thank you

 

[burrzoo]

My screen has stopped responding to touch. I have Apps opening on their own. I'm getting notifications on the watch but I cant touch to access it. The buttons on the side are still working though. I've tried restarting and I have the latest update.
Any ideas on what to do?

I would do a complete reset (don't forget to back up your watch). If it works after reset, make sure that if you restore from a backup, maybe there was an app that caused this & you might not want to restore apps, just data & your other stuff.
Do you have a screen protector on the glass, power the watch down, take it off, clean the face well & turn watch on & see if it works. If working, put a new protector on. Run the water purge routine too (you never know) & check for any hairline cracks on the glass. If nothing works, call Samsung & possibly send back for warranty repair. Here's hoping that it works itself out!

 

[amyf27]

My screen has stopped responding to touch. I have Apps opening on their own. I'm getting notifications on the watch but I cant touch to access it. The buttons on the side are still working though. I've tried restarting and I have the latest update.
Any ideas on what to do?

I would try to factory reset the watch. Don't just "connect to new phone", go into General setting, and Reset it.