Having some issues :(

[Caribboy92]

soo a couple of days ago i removed my phone from my pocket and it was acting funny so i took out the battery and got this funky screen with the android guy and a few other things in the top left..

well i left it for a few hours but nothing.
after a while the battery died so i just pluged it back in
well now the battery symbol keeps showing the charging thing randomly and spazzes out of no where.
and the notification light just randomly stays on and off

any ideas?? thanks

 

[chrisingrassia]

soo a couple of days ago i removed my phone from my pocket and it was acting funny so i took out the battery and got this funky screen with the android guy and a few other things in the top left..

well i left it for a few hours but nothing.
after a while the battery died so i just pluged it back in
well now the battery symbol keeps showing the charging thing randomly and spazzes out of no where.
and the notification light just randomly stays on and off

any ideas?? thanks

My idea is to take it back to Sprint and have them give you a new one, especially if you can't even turn it on to do a hard reset. Sounds like a hardware problem that should still be under warranty.

 

[teejmac]

soo a couple of days ago i removed my phone from my pocket and it was acting funny so i took out the battery and got this funky screen with the android guy and a few other things in the top left..

well i left it for a few hours but nothing.
after a while the battery died so i just pluged it back in
well now the battery symbol keeps showing the charging thing randomly and spazzes out of no where.
and the notification light just randomly stays on and off

any ideas?? thanks

Yeah, your best bet is to just take it to your local sprint repair center. As long as you have insurance on your line it, should not cost you anything for them to work on your phone as long as there is no sign of liquid or physical damage.

If they cannot get your device to turn on, they should just advance exchange your device. That should only take one to two days for your replacement device to arrive at the store.

If they can power your device on, more and likely they will attempt to perform a hard reset first before they do anything else. So possibly be prepared to lose all information(contacts, ect) if you have not already backed them up on your gmail.

I hope this helps.

 

[Caribboy92]

thanks for the advice
once i get a chance ill run over to sprint