Scrolling keeps locking up

[Supreme81]

My Z fold 7 keeps locking up on most websites while scrolling. It's driving me nuts, a huge disappointment for me. Anyone have a cure?

 

[me just saying]

what browser? Did you try another browser to see if it was a browser issue or something else?

 

[Supreme81]

I chatted with Samsung and they remoted into my phone and fixed the problem. I had no clue they could do that.

 

[Supreme81]

The Samsung repair only worked for 1 day. My screen still locks up daily scrolling. This is the first issue I've had with Samsung phones.

 

[Laura Knotek]

What keyboard app are you using? Have you tried another keyboard app?

 

[mustang7757]

I chatted with Samsung and they remoted into my phone and fixed the problem. I had no clue they could do that.

What did they do?

 

[Laura Knotek]

I use the Samsung keyboard app, Gboard keyboard app, and Microsoft Swiftkey keyboard app. All of these work well for me, and I switch them regularly. If a certain keyboard app isn't working for you, then I'd suggest trying a different one.

 

[Supreme81]

Samsung didn't tell me what they did, she just kept saying I fixed it. I use the Gboard keyboard.

 

[Supreme81]

Does anyone else's screen lock up while scrolling? I was looking at high school football scores and as I was scrolling through, screen locks up, and nothing on the screen works. I have to hit the back button then go back into website.

 

[bettyn100]

Make sure your memory isn't used up. I gotta optimize mine every so often

 

[donm527]

Does anyone else's screen lock up while scrolling? I was looking at high school football scores and as I was scrolling through, screen locks up, and nothing on the screen works. I have to hit the back button then go back into website.

Did you ever resolve your lock up issue?

Have you tried to make font size changes that may be causing the lockup?

I only had one lock up issue so far... on my first full day going fulltime with this phone... and it was when I tried to make font size changes.

I was introduced to Routines by Bkdodger1 when I wanted to customize screen brightness when using outer screen or when I open it. From there I wanted to take it a step further. I don't like how small the font is on the outer screen especially notifications on lock screen. But if you increase font size to match say the size of my notifications on my S23U lock screen, then the font size is too big and the format too crowded when using apps with screen open like Outlook and Teams.

So I tried creating a Routine to set font size about two clicks up when phone is folded and bring font size back down when screen is opened.

Found out that Routine will not perform these instructions and that's when my phone screen locked. Not a full lock it was odd where it wouldn't let me side scroll and wouldn't respond in opening apps. But bad enough were I had to restart the phone to get the screen to respond and then I deleted the font size routine and all is good.

I'm Googling and found a hack to try out using developer mode to be able to change font size and see how that works and hopefully doesn't lock up my screen.

But you'd think that after so many gens of Folds, being able to set separate display settings opened or closed should be an option out of the box.

​

 

[Bkdodger1]

Did you ever resolve your lock up issue?

Have you tried to make font size changes that may be causing the lockup?

I only had one lock up issue so far... on my first full day going fulltime with this phone... and it was when I tried to make font size changes.

I was introduced to Routines by Bkdodger1 when I wanted to customize screen brightness when using outer screen or when I open it. From there I wanted to take it a step further. I don't like how small the font is on the outer screen especially notifications on lock screen. But if you increase font size to match say the size of my notifications on my S23U lock screen, then the font size is too big and the format too crowded when using apps with screen open like Outlook and Teams.

So I tried creating a Routine to set font size about two clicks up when phone is folded and bring font size back down when screen is opened.

Found out that Routine will not perform these instructions and that's when my phone screen locked. Not a full lock it was odd where it wouldn't let me side scroll and wouldn't respond in opening apps. But bad enough were I had to restart the phone to get the screen to respond and then I deleted the font size routine and all is good.

I'm Googling and found a hack to try out using developer mode to be able to change font size and see how that works and hopefully doesn't lock up my screen.

But you'd think that after so many gens of Folds, being able to set separate display settings opened or closed should be an option out of the box.

​

I use the developer options minimum width set mine to 471 while open since I want more content on screen but you can use a number you like best. I use 400 dp closed

 

[donm527]

Thanks. I think my numbers vary because I use a different font (Flora Latin) but playing with it I think I found a size that makes it a little easier on the eyes with notifications on the front screen while keeping open screen balanced.

They should def make the ability available without going into Dev Options cause I usually don't like messing around in there... like my hand slipped while in there and not sure if Transparent Navigation Bar was ON by default but seems harmless so left it on

I went with 4th position in font size that affect both screens and that position font size and layout look good in Teams and Outlook for me. Did not need to change Minimum Width in Open screen but Closed screen went from 480 to 400.

 

[Bkdodger1]

Thanks. I think my numbers vary because I use a different font (Flora Latin) but playing with it I think I found a size that makes it a little easier on the eyes with notifications on the front screen while keeping open screen balanced.

They should def make the ability available without going into Dev Options cause I usually don't like messing around in there... like my hand slipped while in there and not sure if Transparent Navigation Bar was ON by default but seems harmless so left it on

I went with 4th position in font size that affect both screens and that position font size and layout look good in Teams and Outlook for me. Did not need to change Minimum Width in Open screen but Closed screen went from 480 to 400.

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That's looks good, and yes I have to change it up a bit when using different fonts