Headphones constantly unplugging

[bbqwings2]

I just got my V20, and I like it a lot so far. The only thing that keeps really annoying me is that it seems as if the aux cord port isn't big enough. My headphones constantly fall out and it stops whatever is playing.
Even just gently picking up my phone can pull it out enough to stop the song.
Has anybody else had this problem?

 

[N4Newbie]

Do you have a case on your phone? If so, remove the case and try again - it is possible that the case is interfering with full insertion of the plug.

 

[bbqwings2]

Do you have a case on your phone? If so, remove the case and try again - it is possible that the case is interfering with full insertion of the plug.

This even happens without a case on my phone. In fact, there is a gap between the connector and the actual phone when it's plugged in all the way
It's almost as if something is blocking the jack from going in. But I just got the phone a few days ago, and nothing could've got lodged in there

 

[krazyatom]

This even happens without a case on my phone. In fact, there is a gap between the connector and the actual phone when it's plugged in all the way
It's almost as if something is blocking the jack from going in. But I just got the phone a few days ago, and nothing could've got lodged in there

Can you try with different headphone and check if they behave same?

 

[N4Newbie]

There was someone else here a few months ago that had headphone jack problems with his new phone.

It turned out that the new jack was so much stiffer than the old one that he simply wasn't pushing the plug in with enough force to fully seat it.

Just a thought...

 

[bbqwings2]

There was someone else here a few months ago that had headphone jack problems with his new phone.

It turned out that the new jack was so much stiffer than the old one that he simply wasn't pushing the plug in with enough force to fully seat it.

Just a thought...

I feel like such an idio t
I just had to push it in harder
Thanks guys