Help! Google Photos Can't Play Videos on iOS

KushP1

New member
Jul 31, 2017
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So my friend and I have a shared album on google photos. He is the owner, and he uses a Samsung S7. I am shared to it using the link that google photos provided. I am using an iPhone 7. Up until recently, I was able to watch videos from the album. For some reason, now it gives me an error when I try to watch on the app. The videos work when I open up my laptop and go to the album. It seems like this is isolated to iOS because his videos work on android. I have tagged an error screenshot down below.

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