- Jan 12, 2017
- 2
- 0
- 0
Help! I just dropped my phone on the ground, and now the screen is all glitched out! The only thing I can think of that might be wrong is the connection to the touchscreen has been damaged, but I want to know what other people think. Is there anything I can do to fix it? Or would it be worth just getting a new phone? Initially right after it happened I could sort of make out images of the phone background, but it was all distorted and glitchy. Now all I get is a faint blue line at the top of the screen. I have tried resetting it, removing the battery, removing the SIM card, etc. but nothing works. I am pretty sure it is totaled, but maybe someone else can still help.
Secondly, if I do need to get a new phone, how does that work with my contract? I currently still have about 5 months left on my contract with Koodo. Would I have to cancel and pay off my current contract? Or could I just get a new phone for the remainder of the contract duration? How does it usually work? I will probably be talking to my service provider tomorrow morning anyway, but I would really appreciate any information you guys can give me!
Thank you so much in advance for any responses,
Josiah
Secondly, if I do need to get a new phone, how does that work with my contract? I currently still have about 5 months left on my contract with Koodo. Would I have to cancel and pay off my current contract? Or could I just get a new phone for the remainder of the contract duration? How does it usually work? I will probably be talking to my service provider tomorrow morning anyway, but I would really appreciate any information you guys can give me!
Thank you so much in advance for any responses,
Josiah