HELP! My touchscreen doesnt work!

[sodeliaskitty]

My Samsung Galaxy S3 works, turns on, receives msgs and such...but the touch screen doesn't respond....ive tried taking the battery out...taking it apart (as much as I can, that is) but I still cant get it to respond (swipe your finger across the screen and it does nothing, the arrow and menu buttons work however)..ive reset it I don't know how many times....this is super frustrating...is there anything I can do aside getting a new phone...as this one is only a few months old...I do not have a warranty on it...

 

[neonworm]

It sounds like you have a broken digitizer. You should get a new phone or you should take it to a repair person who specializes in it.

Posted via Android Central App

 

[sodeliaskitty]

Thanks...I figured as much. Im sending it to the insurance company...I have full coverage supposedly (which I didn't know I had...until I contacted Verizon) Its frustrating, cause its a month old phone...x.x.Tthank you for the reply though! I appreciate it!

 

[kjholden27]

It sounds like you have a broken digitizer. You should get a new phone or you should take it to a repair person who specializes in it.

Posted via Android Central App