[HELP] Nexus 6p with latest android version random shutdown, cannot turn on or charing...

[ChloeZCZ]

My 6p has been through random shut down twice since the latest OS update. And today is my nightmare. :'(

I unlocked the phone with fingerprint and go to app menu, the screen just frizzed, after few seconds I decide to reboot the phone long pressing the power button, I got a peek at the battery level, it shows 86%, so clearly it is not a power issue. However, I haven't even unlocked the phone, it restart automatically, and stuck on android logo animation.

After this, it goes dark totally, I'm now plug the phone with power outlet it doesnt even show its charging...

Anyone has same issue?

 

[rhea]

I've read tech articles about similar but not identical problems. Sounds like hardware failure? Fortunately, our 6P and 5X's have not been affected. Read some info: http://forum.xda-developers.com/showthread.php?t=3242679 starting at post 132.
Issues re battery: http://www.techtimes.com/articles/1...xus-6p-users-report-battery-failure-issue.htm. http://www.androidbeat.com/2016/12/...arly-shutoff-issue-despite-sufficient-charge/

 

[ChloeZCZ]

Thanks for the info rhea~!

 

[GSDer]

Once you force the phone off (press-and-hold the Power button until it turns off) can you boot into the Bootloader?

Edit: press-and-hold the Volume Down rocker, then press-and-hold the Power button until you see the Bootloader.