Help - phone freezing/locking on Google Play

natty0211

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Aug 21, 2013
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My nexus 4 keeps flashing up with google play has stopped then my phone freezes then turns off it won't let me do anything on my phone please help as i don't want to have to replace my phone:(
 

Golfdriver97

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Dec 4, 2012
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My nexus 4 keeps flashing up with google play has stopped then my phone freezes then turns off it won't let me do anything on my phone please help as i don't want to have to replace my phone:(

Welcome to the forums!
I am not sure how on your device, but you can try to clear the cache in recovery mode.
 

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