I have been having problems with my phone lately. Im not sure if it is a sense problem or not being i really dont know what sense is. Problem sometimes after making phone calls or receiving calls when i go to hit end my phone is unresponsive i have to press really hard on the screen to end the call. I can push any other button or icon with no problem, I also get this problem some times when using the back button on the bottom when using the browser and have to do a battery pull to resolve. I have not done a restore yet was hoping to avoid this or contacting Verizon for a new phone this is my first rezound got on the first day it was out and never issues till now.