Help screen will not work.

[kach474]

I have a Asus eee pad and the screen stopped working. I bought this used and its not rooted or moded to the best of my knowledge. The screen does not respond to any touch at all. I did a data wipe and it now will only boot to the welcome start screen. I can't get it to power off either. If I hold the power button down it shuts off but turns back on. Not sure where to go from here. Thanks to anyone who has some advise.

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