- Oct 27, 2018
- 3
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Did a swap with someone through Facebook and got a Galaxy Note 9, but the person didn't take screen lock off and now won't answer my messages. Friend of mine said they knew how to bypass the FRP Google lock, because I wasn't confident doing it myself, but I now have a useless device (praying it can be saved).
The screen currently says "An error occurred while updating the device software. Use the Emergency recovery function in the Smart Switch PC software". I've looked at a few pages to try and work out what's gone wrong and come up with nothing. The Smart Switch application doesn't seem to give me the recovery option it's supposed to, and when I've tried to use Odin3 to download the firmware onto the device, after clicking 'Start', it only gets so far and then just freezes and doesn't finish.
Can anyone give me any ideas what I can do?
The screen currently says "An error occurred while updating the device software. Use the Emergency recovery function in the Smart Switch PC software". I've looked at a few pages to try and work out what's gone wrong and come up with nothing. The Smart Switch application doesn't seem to give me the recovery option it's supposed to, and when I've tried to use Odin3 to download the firmware onto the device, after clicking 'Start', it only gets so far and then just freezes and doesn't finish.
Can anyone give me any ideas what I can do?