I guess I'm spoiled by 45 years in the IBM mainframe game. If something about a 360/370/390 operating system is a problem for users, we can complain to directly to IBM and if the complaint seems sensible enough or if enough customers complain, IBM offers an enhancement or a fix. Ever since the advent of personal computers, everything seems to be run instead by marketers rather than by techies who understand end users' needs. Who do we complain to at Samsung, or anywhere else? How do we request an enhancement? I'm tired of finding my GPS, wi-fi and/or screen rotation has been turned off by a request made by my **** (no, I don't wear tight pants) or that I'm one screen press away from signing my soul over to the Devil.