Honor 7x Can't Send/Receive Texts, Little Help from Huawei Support

danniro

New member
Jul 18, 2013
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I have a US model Honor 7x that I am using in France for the next half year. It is currently activated on a French mobile network. I'm not sure how long this has been an issue because I have not been texting since activation a couple weeks ago - only using other apps to communicate, often over data.

What works: calling, texts from service provider, data.
What doesn't: sms

I tried putting my SIM in my iPhone 6 (and turned off imessage) and was able to send a text (to myself, so not sure how good a test that is).

I note that in the settings it says my Mobile Network Status is Disconnected. Not sure if that is a factor.

Huawei said I might need a different SIM that is compatible with my phone, I am trying to contact my service provider right now.

Any ideas?