Horizontal lines when using camera

[Georgi Tapalilov]

Hello. When i turned on today camera i noticed there are strange horizontal lines botton on my camera. Lines are not only on screen but on photo too. There are always same. I mean they didnt change. I attached photo and screenshot.

- phone is never been dropped
- never used in water or splashed with water

Best regards,
Georgi

 

[ratsttam]

If the lines show up on every picture taken, and look exactly the same, (and they're too sharp to be lens damage), than you've got a problem with the camera sensor itself. It's unlikely that there is a software bug causing this.

 

[lammy8]

If the lines show up on every picture taken, and look exactly the same, (and they're too sharp to be lens damage), than you've got a problem with the camera sensor itself. It's unlikely that there is a software bug causing this.

Clear the data in your camera app, wipe the system cache and reboot. If the problem is still there then it's a hardware issue

 

[Georgi Tapalilov]

Its not camera app. I make factory reset and result is same. S7 is in warranty so i will use it.

Best regards,
Georgi.