I recently started using Exchange for my Hotmail account so that I could get push notifications and all the other good stuff that comes with it. Now when I first added it (it's probably been six months or so) everything worked perfectly and I received HTML emails with no problems. A few weeks ago I had to do a factory reset on my EVO 3D and now when I re-add the account, it no longer will display HTML. I also have my GMail added as exchange, and it displays HTML fine. When I go into the Receive Settings for the Hotmail account, the field for "Message format" is greyed and stuck on plain text. I have tried changing the "Mail size limit" to every setting and that does nothing. I have deleted and re-added the account, which does nothing. My GMail account has none of these problems. My Hotmail had none of these problems before the reset.
Does anyone know how to fix this problem? I have looked online and there are several others with the same issue, but not one has been offered a real solution. The only solutions are "get another email client," which I really do not want to do. I realize this may seem foolish but I have enjoyed using the HTC mail client on my phone for a long time, without any problems, and would like to get it working again. Any help would be greatly appreciated- this is killing me!
Does anyone know how to fix this problem? I have looked online and there are several others with the same issue, but not one has been offered a real solution. The only solutions are "get another email client," which I really do not want to do. I realize this may seem foolish but I have enjoyed using the HTC mail client on my phone for a long time, without any problems, and would like to get it working again. Any help would be greatly appreciated- this is killing me!