Hotspot issue

[asmok1]

I notice that when I turn on the hotspot feature on the Mate 9, other devices connected to the Mate 9 can access internet, but the Mate 9 itself can no longer connect to the Internet at all. Can anyone else confirm if this is only me or a software glitch? Thanks.

 

[B. Diddy]

Welcome to Android Central! Are you talking about the Mate 9 accessing internet via wi-fi or mobile data? If the wi-fi hotspot is on, the phone can't connect to wi-fi itself. It can only transmit its mobile data signal as a wi-fi hotspot to other devices.

 

[asmok1]

When I turn on wi-fi hotspot on the Mate 9, devices connected to Mate 9 can access internet via the mobile data from the Mate 9. Mate 9 itself cannot access mobile data. All apps on the phone would say no internet connection even when devices connected to the Mate 9 hotspot can access mobile data.

Model: MHA-L29
Build number: MHA-L29C636B110

 

[B. Diddy]

That is strange. Is there anything in the hotspot settings menu that might help? (I'm not sure if the Mate 9's menu is any different from the one on my Nexus 6P.)

 

[asmok1]

Nope, It's like the standard tethering menu. I wondering if this a bug in the firmware build that I'm using.

 

[asmok1]

I figured out what the issue is. My carrier have a tethering APN which seems to be causing the problem. Once I delete the tethering APN entry, I can access Internet while I have hotspot turn on.