Hotspot on Verizon MXPE not working

[rkawski]

The feature turns on. I'm not on unlimited plan. Devices can connect but lots of packet loss. 60-80%!

If I connect via Bluetooth it works no packet loss but obviously slow speeds.

Anyone else having same issue?

 

[rkawski]

After calling Verizon who said they couldn't help and told me to call Motorola. Motorola said they had no known issues on VZW with hotspot and to call Verizon and ask to have them "reset my data." Called VZW again and fold them that and the lady said the first person shouldn't have just dumped me to Motorola and that she was going to resync my data. She did that and bam hotspot working just fine right away. Just in case anyone else has this issue.

So far the MXPE on Verizon works better than my HTC One M9 did. The M9 had all sorts of issues with poor reception, dropped calls. And others with M9s have the same issues in the same areas. So it wasn't just mine. Definitely loving it.

 

[Channan]

The feature turns on. I'm not on unlimited plan. Devices can connect but lots of packet loss. 60-80%!

If I connect via Bluetooth it works no packet loss but obviously slow speeds.

Anyone else having same issue?

Was your issue with the hotspot consistent? Or would it sometimes work fine and sometimes not?

 

[Almeuit]

Also.. Was this in one particular spot? I wonder if there was interference from tons of other WiFi points.

 

[rkawski]

After Verizon did the resync it worked for a little while. I found that didn't really fix it. It's stopped working many times since then. I've found that I have to power the phone off and then on again. When I do that the hotspot works for a while after that. It's not location dependent at all and once the phone reboots it works perfect. Motorola is replacing my device due to a chip in the frame from the factory. Will see if the new phone has the issue. It works fine with AT&T SIM so I think it's more likely it's a Verizon issue.

 

[Cuda13]

After Verizon did the resync it worked for a little while. I found that didn't really fix it. It's stopped working many times since then. I've found that I have to power the phone off and then on again. When I do that the hotspot works for a while after that. It's not location dependent at all and once the phone reboots it works perfect. Motorola is replacing my device due to a chip in the frame from the factory. Will see if the new phone has the issue. It works fine with AT&T SIM so I think it's more likely it's a Verizon issue.

My son used my hotspot for about 1 1/2 hours on the way home from a water polo tournament and he didn't have any issues so hopefully your new phone will take care of the issue.

 

[colton groters]

Moto XPE hotspot doesn't work on Cricket Wireless, at least not for me.

Posted via the Android Central App

 

[rushmore]

It works fine for me. I used it with my iPad Air at an airport yesterday.

 

[colton groters]

It works fine for me. I used it with my iPad Air at an airport yesterday.

You used your hotspot on cricket? Or in Verizon?

Posted via the Android Central App

 

[Channan]

You used your hotspot on cricket? Or in Verizon?

Posted via the Android Central App

Do you normally get hotspot on your plan on Cricket?

 

[colton groters]

Do you normally get hotspot on your plan on Cricket?

It worked on my Moto G 2015 no problem but cricket told me its not supported on my Pure Edition. I get an error every time I try and turn it on.

Posted via the Android Central App

 

[fryeBE]

I had the same problem with wireless hotspot.
I coudn't get any dns records with the moto x style. Other phones are working well.

 

[colton groters]

Cricket also told me that they do updates every week and that the Moto X Pure would soon be supported

Posted via the Android Central App

 

[markabele]

I too have some issues with hotspot working on my Moto X Pure. It seems to be slower to connect and drop the connection with some devices every now and then. I have used hotspot a ton on all three Moto X devices now and this seems to be the worst one. I'm hoping when they push an update out for Marshmallow at some point that this issue will be improved.