How can I disable a call status popup that appears after every call?

[zapspan]

Every time my dad has completed a call, a popup screen shows up showing how long the call lasted and displaying an ad. How can this be disabled?

I have now posted a screenshot.

The phone is a Samsung, and I believe it is an S-10, but I'll have to check with him.

 

[B. Diddy]

Welcome to Android Central! Which phone? That could be due to some 3rd party app he installed, but some phones on some carriers also come with adware preinstalled -- Alcatel comes to mind.

 

[mustang7757]

Can you post a screenshot?

 

[zapspan]

I have now posted a screenshot, and the phone is a Samsung, probably an S-10.

 

[B. Diddy]

Tell him to tap that 3-dot button in the screenshot and see if it gives any additional information about what app might be responsible.

 

[mustang7757]

I have now posted a screenshot, and the phone is a Samsung, probably an S-10.

These should be the only option if you go to phone app >settings>call display while using app

 

[zapspan]

Thank you for your suggestion, B. Diddy. I'll try this and see what we find out.

 

[zapspan]

Hi, mustang7757. The image that I posted pops up after the call is over. If I understand you correctly, you are showing options of how to view the call status during the call.

 

[mustang7757]

Hi, mustang7757. The image that I posted pops up after the call is over. If I understand you correctly, you are showing options of how to view the call status during the call.

Hi, i see after the call is ended, is this 3rd party phone app? The one in picture doesn't look stock

 

[Javier P]

Hi, mustang7757. The image that I posted pops up after the call is over. If I understand you correctly, you are showing options of how to view the call status during the call.

Welcome to the forums. That definitely looks like a third party app, maybe this Voice Recorder? It has the same icon.

 

[zapspan]

I will check with my dad to see if this is in fact the Voice Recorder app. Thanks so much everyone for suggestions.

 

[mustang7757]

I will check with my dad to see if this is in fact the Voice Recorder app. Thanks so much everyone for suggestions.

Keep us posted

 

[rlawernce]

Every time my dad has completed a call, a popup screen shows up showing how long the call lasted and displaying an ad. How can this be disabled?

I have now posted a screenshot.

The phone is a Samsung, and I believe it is an S-10, but I'll have to check with him.

Found the fix. FORGET all the Phone Settings and Notifications. When the screen pops up, touch the SHOW ALL OPEN APPS and identify the ICON at the top to find out WHICH APP is doing this... in my case it was a QR READER app. I deleted the app, OR you can try to disable notification in that app if you want to keep it.