How can I fix a Cardboard problem?

[AC Question]

Cardboard problem

Hello, today I came Google cardboard, but I have a problem when you turn on a game for cardboard and I want to look up or down I have to move my head left to right and conversely when i want to look right or left i have to move my head down or up. Can you help me? Thanks

 

[Adam Zeis]

Is it just with one game or multiple? If it's just one, I'd check the settings in that particular game and see if you can switch things up. If it's multiple I'd say it's more of a hardware issue with the phone or cardboard.