How can I get my Galaxy Mega camera working?

[AC Question]

Galaxy Mega camera not working

I went to the AT&T store to ask about this problem.
They looked everything up about the camera problem. Told me I needed to back up all my programs,pics. Even gave me directions to do this.

I cannot figure out what I'm doing wrong.

HELLLPPPPP

 

[srkmagnus]

Re: camera stopped working on my Galaxy Mega. I have only had this phone about 1 month.

I went to the AT&T store to ask about this problem.
They looked everything up about the camera problem. Told me I needed to back up all my programs,pics. Even gave me directions to do this.

I cannot figure out what I'm doing wrong.

HELLLPPPPP

What part of the process are you having troubles with? Are you using Kies? If not, then use it to backup everything since it'll make the process easier.

To fix your camera, trying going into system settings > applications > sort by all > camera > clear cache. Let us know if that helps.