How can I get the sim card from my AT&T working for my OnePlus One?

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Sim card from at&t not working for my oneplus one. Help please.

This is my second oneplus one & its for my daughter. I had no problems with my first oneplus putting the Sim card from at&t.
 

Rukbat

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Feb 12, 2012
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Re: Sim card from at&t not working for my oneplus one. Help please.

1. Is the phone either unlocked or locked to AT&T? (If not, it won't accept an AT&T card.)

2. If yes, bring it to your nearest AT&T Device Support Center. (If you can't find the address online, ask at your nearest AT&T store.) They'll either get you working or let you know that you have a bad phone. (You pay more for AT&T, but you get great service when you need it.)
 

mrsmumbles

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Oct 5, 2013
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Re: Sim card from at&t not working for my oneplus one. Help please.

There was an outage yesterday on AT&T. In retrospect that's probably what the issue was.
 

Chromer

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Apr 17, 2011
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Re: Sim card from at&t not working for my oneplus one. Help please.

Might have to put in a different APN had to do it to mine so it would receive MMS

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