How can I set my Galaxy A5 working again?

[Johnnymaster Mc]

Galaxy a5, My screen is black, but the led and sound is working

i hava a samsung galaxy a5, I haven't let it get any damage since I bought it, so i was in an aplication when suddenly the screens turns black, i try to push the home an lock buttons and the led turmnon, and the sound of the game is still playing, but the screen remains black, what should i do

 

[B. Diddy]

Re: Galaxy a5, My screen is black, but the led and sound is working

Welcome to Android Central! Force a power off by pressing and holding Power for about 15 seconds (or just pull the battery). Wait for about 10 seconds, then power back on. Does the screen turn on appropriately? Do you see the Samsung welcome logo during boot? If not, then the screen has failed and needs replacement.