How can I stop a virus pop up?

Undead Artist

Member
Mar 13, 2016
16
0
0
virus pop up

a pop up comes up saying I have a virus even after I factory reset my phone and I don't know how to stop it
 
Re: virus pop up

After the factory reset, did it come up immediately, or only after you reinstalled your apps?

Try starting your phone in safe mode and see if you still have the problem: if you do, then you have a corrupted operating system (unlikely unless you were rooted and gave permissions to an app that you shouldn't have); if the problem does not appear while in safe mode then you most likely have a bad app installed.

I don't know what OS you are running but in newer Android releases:

  1. Turn on device and login if necessary
  2. Hold power button until "Power Off" banner appears
  3. Tap and hold Power Off banner until "Reboot to safe mode?" appears
 

Trending Posts

Members online

Forum statistics

Threads
960,737
Messages
6,983,511
Members
3,164,557
Latest member
helios74