Hi there,
Yesterday the "software update" icon appeared on my phone, and when I expanded the notification, it said "Information message". So I tapped it, and a popup appeared, saying this:
"Message
Dear Customer we recommed (sic) you to upgrade to new version of software for improving mobile's performance and security. Path:Settings > Device information > Software update
To get the best from your device, please keep your phone up to date and regularly check for software updates."
This message bothers me for several reasons:
1. The incorrect spelling and grammar
2. The fact it's not signed (who is "we" exactly?)
3. The path given to access "software updates" is not correct (it's actually Settings > About device > Software updates)
4. I can't clear the individual notification by swiping it off the screen, and tapping "CLEAR" doesn't clear it
5. I can't stop notifications for the app itself. Normally, to get rid of unwanted notifications, you long-tap on the notification, which will bring up the app that produced it, then you press the "i" and then untick "Show notifications". However, on this occasion, I cannot do that, because the app is "Software update" and "Show notifications" and "Force Stop" are greyed out.
Is this a legitimate notification? I find it hard to believe, for the things given above.
The fact that this notification is even possible suggests to me that the Samsung Galaxy has potential security vulnerabilities. How is such a dodgy popup even possible? I guess it could be some app I've installed, however I have very few apps installed on my phone, and they're mostly popular apps rather than dodgy third-party apps with few downloads. But even if that were the case, I would expect that long-tapping on the notification would bring up the app that produced it, rather than the "software update" app.
Can anybody offer any advice? Screenshot below.
Yesterday the "software update" icon appeared on my phone, and when I expanded the notification, it said "Information message". So I tapped it, and a popup appeared, saying this:
"Message
Dear Customer we recommed (sic) you to upgrade to new version of software for improving mobile's performance and security. Path:Settings > Device information > Software update
To get the best from your device, please keep your phone up to date and regularly check for software updates."
This message bothers me for several reasons:
1. The incorrect spelling and grammar
2. The fact it's not signed (who is "we" exactly?)
3. The path given to access "software updates" is not correct (it's actually Settings > About device > Software updates)
4. I can't clear the individual notification by swiping it off the screen, and tapping "CLEAR" doesn't clear it
5. I can't stop notifications for the app itself. Normally, to get rid of unwanted notifications, you long-tap on the notification, which will bring up the app that produced it, then you press the "i" and then untick "Show notifications". However, on this occasion, I cannot do that, because the app is "Software update" and "Show notifications" and "Force Stop" are greyed out.
Is this a legitimate notification? I find it hard to believe, for the things given above.
The fact that this notification is even possible suggests to me that the Samsung Galaxy has potential security vulnerabilities. How is such a dodgy popup even possible? I guess it could be some app I've installed, however I have very few apps installed on my phone, and they're mostly popular apps rather than dodgy third-party apps with few downloads. But even if that were the case, I would expect that long-tapping on the notification would bring up the app that produced it, rather than the "software update" app.
Can anybody offer any advice? Screenshot below.
Last edited:
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