How do I delete email from my Droid Turbo?

[Mrmagoo2015]

email questions on my droid turbo

I have a new droid turbo. I use mindspring for my email. It will not let me remove the email in my unread box. I go in and delete them and they come right back. There are over 800 on there right now. Any help I'd appreciated

 

[B. Diddy]

Re: email questions on my droid turbo

Welcome to Android Central! Open the Email app, then Menu>Settings. Select the Mindspring account, and look for the server settings. See if there is an option to delete the email from the server.

 

[Mrmagoo2015]

Re: email questions on my droid turbo

Actually I'm trying to delete from my unread email folder. I go in and delete and they come right back

Posted via the Android Central App

 

[doogald]

Re: email questions on my droid turbo

If I were you, I'd try manually setting up the email server settings to use IMAP rather than POP3. The Mindspring settings for IMAP should be here: https://support.earthlink.net/articles/email/imap-email.php (scroll down to find the Mindspring settings.)

I'd also suggest trying a different mail client. The one that the Droids use is mediocre at best. There is a very good mail app called K9 Mail in the Play Store, while other people really like Aquamail and Type Mail (Bluemail), also in the Play Store. But, again, I suggest trying out IMAP, so the mail syncs with your server rather than just downloads.

 

[Sean Cogan]

There have been reports of this (or a similar) issue with the stock email app which may have been caused by the version .12 update. Per doogald's suggestion, one of the third-party email apps he recommends will circumvent the issue you are experiencing with the stock app. And as a bonus, you will also have a 'delete all' feature.

Moto Owners Forum thread discussing this issue:
https://forums.motorola.com/posts/f0ad2b913e

 

[Toes Up]

I'm having the same problem as well. Looks like it is time to try a new email app. Thanks for the suggestions.

 

[SeniorSwede]

I used the Moto client email program on the last half dozen Droids without this problem. It used to be yellow and had an available dark background WITHOUT all the big capital letters in a Block that matched the first Letter of the sender. A = Amazon. I hate this change but the VZ store guys say it is in hardware and will not be fixed if we ever get lollipop. Not sure about that answer. I tried Aquamail (I think) and got dissatisfied. I keep all mail on my server (POP3) and like to clean my phone off by "Deleting All" occasionally. Not a posibility now. Can't even identify a block to delete. Just one at a time. Lots of Google advertising on this phone. I wish at times I would go back to me Maxx HD which I still have working as a wi_fi device. Now I am trying to get a SanDisk Dual USB Drive to operate and it is not in the compatibility list which may be old. Contacted SanDisk but they said "in a few days".

 

[Toes Up]

I tried a few of the more popular email apps like Type and K9. I went with K9 and so far so good. You can delete all at once. It's really personal preference......

 

[Mrmagoo2015]

Re: email questions on my droid turbo

Thanks. Changing to IMAP worked

Posted via the Android Central App

 

[anon(9227267)]

Re: email questions on my droid turbo

K-9 seems to be doing the job for me. Thanks to all for the info.