How do I fix "Unfortunately,mail has stopped working" [HTC One M8]?

constance1

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Feb 23, 2016
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My HTC One M8,which I have had since they were released, says "Unfortunately, mail has stopped working" This started yesterday. It receives emails. All updates are installed. What can i do?
I saw about clearing cache or data. How do I do this? Do I lose emails when doing this?
thanks for any help.
 

RayGee

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Mar 17, 2011
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re: How do I fix "Unfortunately,mail has stopped working" [HTC One M8]?

The problem is the latest Android System Webview update. Something is wrong with the current one. Remove the update and you should be good to go.

Regards ----------------
 

RachelBowley

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Feb 24, 2016
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re: How do I fix "Unfortunately,mail has stopped working" [HTC One M8]?

Go to Google Play, search for Webview and you'll see the update.....uninstall it. I was having the same issue with mail and found this thread. Uninstalling the update immediately fixed my mail issue.
 
Feb 22, 2016
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re: How do I fix "Unfortunately,mail has stopped working" [HTC One M8]?

Holy crap you're a lifesaver. I've been dealing with this for a month on my work phone. 👍👍👍😀

Posted via the Android Central App
 
Feb 22, 2016
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re: How do I fix "Unfortunately,mail has stopped working" [HTC One M8]?

I didn't reinstall the update yet. I messaged the developer to see if this was being worked on. Last update for the app was Feb 9th. But my email works fine now.

Posted via the Android Central App
 

RayGee

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re: How do I fix "Unfortunately,mail has stopped working" [HTC One M8]?

I didn't reinstall the update yet. I messaged the developer to see if this was being worked on. Last update for the app was Feb 9th. But my email works fine now.

Posted via the Android Central App

Thanks for notifying their dev team Stephen. I was buried here at work and never got around to it yesterday. I won't update until I see a new version available.

Regards ------------------------
 

mededitornj

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re: How do I fix "Unfortunately,mail has stopped working" [HTC One M8]?

RayGee, thanks so much for the info about Web View. I uninstalled the updates and my email is working again!

Posted via the Android Central App
 

AidyBarker

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Feb 26, 2016
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re: How do I fix "Unfortunately,mail has stopped working" [HTC One M8]?

Thank you - removing the WebView update (It actually said remove all) via Google Play worked. Can now create and send Mail again. HTC One M7 if that's of use to anyone!
 

ricardoroitman

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Feb 29, 2016
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re: How do I fix "Unfortunately,mail has stopped working" [HTC One M8]?

Incredible,,,, thanks so much, work for me as well like a charm ,,, inwas really getting worry ,, using HTC one M8
Thanks
 
Last edited:

rfortson

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re: How do I fix "Unfortunately,mail has stopped working" [HTC One M8]?

The problem is the latest Android System Webview update. Something is wrong with the current one. Remove the update and you should be good to go.

Regards ----------------
You, sir, are a gentleman and a scholar! Thank you.
 

RayGee

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You, sir, are a gentleman and a scholar! Thank you.

You, sir, are most welcome (and all others too !). I have been upgrading/downgrading systems since 1983. Very thankful for the ease of removal on the Android platform.

Regards -----------------
 

Debsieo

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RachelBowley - thanks so much for the directions. RayGee gave us the solution and you told this Luddite how to do it. SO much appreciated!
 

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