How do I get the sound to work on my LG G pad 7.0 lte turn off all sound is on?

[AC Question]

how do i get the sound to work on my lg g pad 7.0 lte "turn off all sound " is on

why can't i turn the mute off

 

[bbgpsuser]

Re: how do i get the sound to work on my lg g pad 7.0 lte "turn off all sound " is on

I can't find 'mute' on mine.

In Settings->Sound->'Sound profile', what do you have it set to?
In Settings->Sound->Volume, what do you have it set to?