how do I restore a backup from a xz premium?

[hssalt3]

I've been trying to transfer apps, call settings etc from my xz premium but it's impossible.

I've tried backing up to my google drive( gmail) and the x5 doesn't detect it.

same thing for the sd card backup.

 

[pkcable]

Did you follow the instructions here.....

https://support.sonymobile.com/global-en/xperiaxzpremium/userguide/