How do you stop a Sony Xperia Z3 stop sending duplicate texts?

[brelausto]

My wife and I both have the Sony Xperia Z3's and mine is fine but hers sends duplicate texts to everyone and every replies duplicates while in Yahoo mail. I am wondering if this is a problem with her phone since mine is not doing it or some setting that she has triggered. Anyone? Please help.....driving us nuts!

 

[David Waggoner]

Sounds like an issue with just her phone. If the old restart doesn't do the trick I'd wipe the phone (after backing up your crap) and setup the phone again. Good luck

Posted via the Android Central App

 

[LuvMusic]

Not happening on my Z3. I agree, it's something to do with your wife's Z3.

 

[brelausto]

How do you wipe the phone and set it up again?

 

[N_LaRUE]

How do you wipe the phone and set it up again?

Under Settings -> Personal -> Backup & Reset -> Factory data reset

I'm about to do the same to mine as I have some 'quirks' with my phone as well.

 

[brelausto]

Thank you so much. I hope it gets rid of this annoyance. Appreciate it.

 

[paul1962]

brelausto, did this fix your problem ?
I also have this problem and can't seem to fix it.
I've done factory reset and reloaded the software using the pc utility but the problem remains.
I have discovered what triggers it - If 4G is enable it seems texts will get sent more than once. If 4G is disabled it works fine.
This applies even when my data connection is turned off.
In another test I get the following results when sending a message to myself
4G off - I receive the text immediately
4G on - I received the text approx 15-20 seconds after I send it and then I receive it again some time later. Sometimes I get it 3 or 4 times
I assume this is something to do with the phone switching between 4G and whatever else it uses when sending texts ?
It's only recently started doing this.
Any ideas much appreciated.

 

[HawaiiD]

Thank you so much. I hope it gets rid of this annoyance. Appreciate it.

Is she using a 3rd party text/mess apps?

Sent from my Sony Xperia Z3 via the Coconut Wireless \ooo/...

 

[brelausto]

It seems to have done it. rarely does it happen now. Hopefully it stays away

 

[brelausto]

nope, just the Verizon app

 

[idon12no]

Maybe it's a Verizon thing? My wife has a T-Mobile Z3, and she says she hasn't had this problem.

T-Mobile G3

 

[compton845]

Go to settings--->call settings--->and uncheck the "Voice over LTE" box. Voila!!! Duplicate texts are finito

Posted via the Android Central App

 

[BenL]

My wife and I are both on AT&T. Now that I have a Z3C, she says she occasionally sees duplicate messages on her Samsung Rugby phone.

A friend has an original Z on T-Mobile, and I occasionally get duplicate messages from her.

We're all using the stock text messaging app.

 

[BenL]

Go to settings--->call settings--->and uncheck the "Voice over LTE" box. Voila!!!

I don't see that under Settings->Call on my Z3C (on AT&T)

 

[compton845]

I don't see that under Settings->Call on my Z3C (on AT&T)

This is for the Xperia Z3 on T-Mobile

Posted via the Android Central App

 

[BenL]

This is for the Xperia Z3 on T-Mobile

That's interesting. On my Z3 Compact on AT&T it doesn't have "Enable VoLTE".

It's

• Voicemail
• Dialpad touch tones
• Answering machine
• Reject call with message
• ...

I wonder if it's a T-Mobile option?

 

[ftom75]

Same issue on the UK EE network. Very annoying!