thomasmarcgodskid
Well-known member
- Jul 15, 2010
- 52
- 0
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Samsung Protection Plus may not be better than any other insurance
So, I've been doing a lot of digging regarding insurance because I've been paying Verizon for insurance for 8-10 years and never used it... Which is fine since it's "insurance" but their plan cost a lot. So I was looking at alternatives such as SquareTrade and Samsung Protection Plus. Well, my extensive research proved two things... 1) No insurance from anywhere for an Android phone is as good as what you get from Apple Care for iPhones. 2) Insurance is ALWAYS (except for Apple Care) through a 3rd Party insurer and you are on your own to deal with them.
No big news that Verizon doesn't offer insurance - they offer you to get Asurion insurance through them. But when your phone breaks, you gotta deal with Asurion, not Verizon. After a whole lot of digging, I found out that Samsung Protection Plus is NOT through Samsung (I was originally hoping it was a Samsung version of Apple Care) - it's through Assurant (or possibly one of 2 other companies depending on where you live). So once again, no guarantee they are going to have "plenty of like new refurbished units" to give you if you shatter your glass. SquareTrade is an independent insurance company who also offers pretty much the same insurance, but for less than the others.
Reading reviews online on any of these companies you will find some positive "good experience" reviews and a LOT of "worst service ever" tales of long waits and run-arounds when someone actually needs to file a claim. This is pretty equal for all the phone insurance companies including the ones Samsung uses for their protection plus plan. Because of that, and hoping I never actually have to use it, I'm switching from my Asurion through Verizon to Square Trade. I figure if I'm gonna get the same crappy service anyway and hoping I never have to even file a claim, I might as well spend less on it.
So, I've been doing a lot of digging regarding insurance because I've been paying Verizon for insurance for 8-10 years and never used it... Which is fine since it's "insurance" but their plan cost a lot. So I was looking at alternatives such as SquareTrade and Samsung Protection Plus. Well, my extensive research proved two things... 1) No insurance from anywhere for an Android phone is as good as what you get from Apple Care for iPhones. 2) Insurance is ALWAYS (except for Apple Care) through a 3rd Party insurer and you are on your own to deal with them.
No big news that Verizon doesn't offer insurance - they offer you to get Asurion insurance through them. But when your phone breaks, you gotta deal with Asurion, not Verizon. After a whole lot of digging, I found out that Samsung Protection Plus is NOT through Samsung (I was originally hoping it was a Samsung version of Apple Care) - it's through Assurant (or possibly one of 2 other companies depending on where you live). So once again, no guarantee they are going to have "plenty of like new refurbished units" to give you if you shatter your glass. SquareTrade is an independent insurance company who also offers pretty much the same insurance, but for less than the others.
Reading reviews online on any of these companies you will find some positive "good experience" reviews and a LOT of "worst service ever" tales of long waits and run-arounds when someone actually needs to file a claim. This is pretty equal for all the phone insurance companies including the ones Samsung uses for their protection plus plan. Because of that, and hoping I never actually have to use it, I'm switching from my Asurion through Verizon to Square Trade. I figure if I'm gonna get the same crappy service anyway and hoping I never have to even file a claim, I might as well spend less on it.