People seem to forget, everything needs maintenance. People say, "well I paid xxx amount of dollars on a phone, it should just work". Ok well, people also pay thousands of dollars for granite countertops and guess what, they require maintenance. People pay millions for IT solutions, servers, techs and all that. Guess what, every computer and server needs maintenance. Your phone is no different. If you can't learn how to maintain your phone then maybe buy a flip phone. My m9, aside from a little battery degradation, runs as it did the day I got it. It is my universal remote and my 8 year olds mp3 player. My 10 is mine and/or my wife's backup phone and a home Media device as I use it for most of my casting to the CC or fire stick. Learn how to maintain your.devices and they'll last a very long time.