You can use Kies or back up to any cloud app. Kies sucks but it gets the job done.I see lollipop is next up for at&t. Before I update how do I back up to be able to factory reset after update? I am not rooted.
If your phone is working fine then no reason to resetIs it necessary to reset the phone after an update? I've never had a major update on an android phone before so what is the best way to go about it?
Can you please post a screen shot of Kies icon/app......I know I had it years ago on another phone/computer, but I don't find actual "kies" in google play.You can use Kies or back up to any cloud app. Kies sucks but it gets the job done.
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Aaaah! Thank you very much!