How to factory reset

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AC Question

So my phone died recently and when I turned it on I couldn't see any notifications or use my buttons on the bottom and basically made using my phone an annoyance. I made a reddit post but I had no luck. I tried to hold my power and volume down button but that doesn't seem to be working.
 
The method of resetting varies among phones. If whatever phone you have permits it, try first a Cache Partition wipe. Tell us what that does.
 
Oh sorry, I thought i had said it but i have a G4. I cleared the stuff but nothing happened that i could identify
Welcome as a new member. :)

The G4 does not, to the best of my knowledge - and I speak as an owner - allow you to perform a Cache Partition wipe. The nearest thing is a Cached Data clear in Settings, Storage, which is perhaps what you've tried.

Rather than perform a Factory Reset via the hard buttons, I'd use the Backup & Reset option in Settings. Whether that will fix your problems I don't know, but keep us posted. :)
 
Oh sorry, I thought i had said it but i have a G4. I cleared the stuff but nothing happened that i could identify
Welcome to the forums. There's a weird bug with similar symptoms affecting a few devices after Marshmallow. Try something. Switch to 'guest' user and back to 'owner' and see if you can access the notifications.
 
Welcome as a new member. :)

The G4 does not, to the best of my knowledge - and I speak as an owner - allow you to perform a Cache Partition wipe. The nearest thing is a Cached Data clear in Settings, Storage, which is perhaps what you've tried.

Rather than perform a Factory Reset via the hard buttons, I'd use the Backup & Reset option in Settings. Whether that will fix your problems I don't know, but keep us posted. :)

There is no reset option in there :( Thanks for the welcome

Welcome to the forums. There's a weird bug with similar symptoms affecting a few devices after Marshmallow. Try something. Switch to 'guest' user and back to 'owner' and see if you can access the notifications.

AHHH it worked! Now i can see my notifications! But my home touch button still isn't working :( But i might be able to live with that
 

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