How to get rid of Visual Voice Mail Prompt everytime I go to voice mail?

A

AC Question

How to get rid of Visual Voice Mail Prompt everytime I go to voice mail

On S4, when I access my voice mail, before it dials into my V.M. I have a prompt that says "voice mail
Checking subscription status" after 5 or 6 seconds an ad comes up telling me the value of Visual V.M. and I can get it for $2.99 per month. You have two choices, sign up or call your voice mail number. I have to go through this every time I want to check my voice mail. I don't have nor do I want VVM. How do I get this to stop on my Verizon S4?
 

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