How to locate videos in internal storage that are on not in My Files

[Android Central Question]

My internal storage shows about 23 gb of videos and images but My Files only shows a negligible amount (@50 mb) of files, since I've moved moved virtually everything over onto the SD card. The storage screen for internal storage under the advanced tab of the storage drawer of settings is the only place I can click to find these mystery files, but it only goes to galleries, where all of the files are shown as being on the SD card. This is extremely frustrating, as I should have a lot of memory on my phone but I'm challenged to do basic things. There doesn't seem to be any help online for this particular problem, so any advice would be much appreciated.

 

[wasigler]

 

[wasigler]

diac storage?

 

[mustang7757]

I see
You might have to factory reset

 

[mustang7757]

diac storage?

Meant disc storage app , auto correct kicked in lol

 

[wasigler]

I'm not seeing anything different on DCIM in DiskUsage. And it matches Total Commander.

 

[mustang7757]

I would try one thing before factory reset , unmount the sd card correctly in my files app tap sd card 3 dots upper right hand corner then reboot the device see if everything goes back to normal

 

[mustang7757]

Want make sure the sd card not causing a glitch

 

[wasigler]

Thank you! The SD card unmounting and removal didn't make a difference. I'll proceed with reset.

I really appreciate your help! Nice game against the Buckeyes btw.

 

[mustang7757]

Thank you! The SD card unmounting and removal didn't make a difference. I'll proceed with reset.

I really appreciate your help! Nice game against the Buckeyes btw.

Ok keep me posted, Thanks ..yeah it was great game by Michigan hopefully they can get past Georgia