Newbie here. I own a Samsung Galaxy J4 Plus.
It was working perfectly.
I did a factory reset.
It's stuck on UI 1.0 and Android 9.
It has a problem that causes it to restart when the screen times out.
Hoping an update will resolve this.
Is it possible to update to UI 2.0 and Android 10?
Software update option on phone says it's up to date and has security patch dated Dec 2020.
Is there an easy way to get it updated?
Is there a hard way to get it updated?
Thank you.
J4PlusMan
It was working perfectly.
I did a factory reset.
It's stuck on UI 1.0 and Android 9.
It has a problem that causes it to restart when the screen times out.
Hoping an update will resolve this.
Is it possible to update to UI 2.0 and Android 10?
Software update option on phone says it's up to date and has security patch dated Dec 2020.
Is there an easy way to get it updated?
Is there a hard way to get it updated?

Thank you.
J4PlusMan