How to update my HTC One m7 to Kitkat

[Layearby]

My friends HTC m7 is kitkat, mines is not. I tried to go to regular system update but only found what was called at&t software update. And it won't update.

The phone is an unlocked at&t HTC m7 on metro pcs network. Is that the reason it won't update?

 

[B. Diddy]

Welcome to Android Central! A carrier-specific phone needs to be on that carrier to get an official OTA update--so you're correct, it would have to be on AT&T to get the update. You could try using the HTC Sync Manager instead.

 

[Layearby]

What do you mean use HTC Sync Manager? I am using it. Are you saying I can update it from HTC Sync Manager alone?

 

[B. Diddy]

Oh sorry, I think I'm mistaken. I was thinking about a separate update program that Verizon has, but I'm not sure if AT&T has something similar. Let me dig a little deeper.

Edit: Or maybe I'm not mistaken. See if this helps: https://forums.androidcentral.com/e...upport%2Fhtc-one-att%2Fnews%2F&token=94pkUGiR