How will I get my updates on Note 5

[aztec12]

I just bought a note 5 unlocked that was originally from t-mobile. I'm with AT&T, the phone works great but how will I be getting any software updates? From t-mobile or from AT&T? By the way I love this phone still competes with the newer models.

 

[Scott Currence]

I had an unlocked s6 that came straight from samsung. They were so slow with them too. About 6-8 months after every one else had the updates. But mine was on a regional carrier so I can't say how the big 4 would handle it.

 

[chanchan05]

I just bought a note 5 unlocked that was originally from t-mobile. I'm with AT&T, the phone works great but how will I be getting any software updates? From t-mobile or from AT&T? By the way I love this phone still competes with the newer models.

If I remember correctly you need to have the sim from the original carrier to download the update. You can also manually flash it using the file from sammobile.com

 

[Rukbat]

If it's already upgraded to Nougat (Android 7), that's it - there probably won't be any further updates. If not, you'll eventually get Nougat from Samsung - maybe around the time the carriers are sending Oreo out - or later.

AT&T doesn't have the TMobile ROM, so they can't send it to you. And you're not a TMobile customer, so TMobile doesn't have you on their list. So it has to come from Samsung, and you'll probably have to request it manually from Settings.