- Sep 26, 2016
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Has anybody else experienced this with their device,
I've been using the phone since it was released and had camera issues but never audio, however when I was streaming deezer just 2 weeks ago via my Aux jack in the car, I noticed there were some popping/distortion issues in the background. I initially thought my new speakers were going, but after trying other sources I.e Car radio and USB found that not to be the case.
I then tried different Aux leads, I have QED Performance Audio jack cable which is a high quality cable and have tried others which have the same issue.
So I maybe thought it was the 3.5mm connector in the car or the analog input mechanism which was broken and put it down to this.
However, I have some in ear headphones which I use for the gym which seemed to randomly distort on the left bud and again initially just thought the driver in the headphone was broken so contacted the company and exchanged for a new set. They came yesterday and I put them in my phone to test and the right bud had the same distortion.. This seemed strange to me, so I attached the HTC 10 hi-res in ear phones that came with the HTC 10 and heard the popping in the background of them music.
The conclusion is it seems to be my phones 3.5mm connector that is causing this distortion, I'm going to take it to carphone warehouse where i bought the phone to probably request it be sent off as this shouldn't be an issue.
Has anybody else had this problem??
I've been using the phone since it was released and had camera issues but never audio, however when I was streaming deezer just 2 weeks ago via my Aux jack in the car, I noticed there were some popping/distortion issues in the background. I initially thought my new speakers were going, but after trying other sources I.e Car radio and USB found that not to be the case.
I then tried different Aux leads, I have QED Performance Audio jack cable which is a high quality cable and have tried others which have the same issue.
So I maybe thought it was the 3.5mm connector in the car or the analog input mechanism which was broken and put it down to this.
However, I have some in ear headphones which I use for the gym which seemed to randomly distort on the left bud and again initially just thought the driver in the headphone was broken so contacted the company and exchanged for a new set. They came yesterday and I put them in my phone to test and the right bud had the same distortion.. This seemed strange to me, so I attached the HTC 10 hi-res in ear phones that came with the HTC 10 and heard the popping in the background of them music.
The conclusion is it seems to be my phones 3.5mm connector that is causing this distortion, I'm going to take it to carphone warehouse where i bought the phone to probably request it be sent off as this shouldn't be an issue.
Has anybody else had this problem??