HTC One - Help (3 dots on the top right corner are not working)

[Karlos Ogden Young]

I did a hard reset (master reset) on my phone and the 3 dots on the top right corner are not working. When pressed they flash blue but then nothing happens. Help me !!

Posted via Android Central App

 

[Paul627g]

Re: Help

Hello,

Can you verify your HTC One as in carrier/region and what version of OS it was running? 4.1.2 or 4.3 ?

Also was it rooted?