HTC One (M8): Camera Lens Issue

[TriBeard92]

Re: HTC One (M8): Camera lens cover issue

Mine starts with FA, and was dated 4/14 when I got it from Tmobile (and I think that's manufacture date). I had problems with a scratched lens cover on my M7, but so far the M8 seems to be fine. No scratches that I can see, and it seems to be glass where as the one on my M7 was either very thin glass or plastic, as I could feel it bend when pressure was applied.

 

[ugxvibe]

Re: HTC One (M8): Camera lens cover issue

Out of curiosity, for those of you have that have the scratches/cracks, what carrier are you on?

Verizon

Sent from my HTC6525LVW using Tapatalk

 

[kbp08tls]

Re: HTC One (M8): Camera lens cover issue

Out of curiosity, for those of you have that have the scratches/cracks, what carrier are you on?

Sprint. Ordered my phone through Amazon.

 

[eyecon82]

Re: HTC One (M8): Camera lens cover issue

It could be worse - I woke up this morning and discovered this...
View attachment 113447

It has been in an OtterBox since day one and never dropped or hit. :'(

look below

I have mine in an Otterbox Defender. I think the opening on the case for the camera is angled to steeply and directs sharp objects right at the lens cover. I put mine in the case within an hour of getting the phone.

Posted via Android Central App

http://forums.androidcentral.com/samsung-galaxy-s5/380899-galaxy-s5-camera-lens-cracked.html post #5

the person who cracked their camera lens on the s5 also had it in an otterbox...perhaps the case design is faulty and puts transfers the pressure to the camera lens?

 

[JEForsythe]

Re: HTC One (M8): Camera lens cover issue



Owned phone for 2 weeks and put case day 1. Very careful with the phone, but spent 3 days working and taking pics in a hot attic. Luckily, cracks do not affect pics taken. Wife received same phone on same day and has same case. It will be interesting to see if the cracks show up on hers. So far hers is ok.

 

[TriBeard92]

Re: HTC One (M8): Camera lens cover issue

Out of curiosity, what carrier and serial number (FA, HT, etc).

 

[JEForsythe]

Re: HTC One (M8): Camera lens cover issue

Rogers in Canada. Ser. No. FA43FW......

 

[artofdesign]

Re: HTC One (M8): Camera lens cover issue

This is driving me nuts!
I can't even deposit checks into my bank because the images/photos are too blurry from the bad lense!

Sent from my HTC One_M8 using Tapatalk

 

[AcEXBOX]

Re: HTC One (M8): Camera lens cover issue

I noticed a couple scratches on Saturday, and I tried taking a picture today and the phone was trouble focusing. So I look at the lens and WOW it's super scratched like some of the pictures posted on here. It has been on a case since day one and I always have a designated pocket for the phone to avoid scratches.

Found this thread and saw that is an issue with the phone. I have a Taiwan model unfortunately.

I called T-Mobile and told them the issue, they put me on hold, and it's a known issue and I am getting a replacement.

 

[ugxvibe]

Re: HTC One (M8): Camera lens cover issue

Sending mine in for repair tomorrow.. hoping for the best.

 

[ArcticFamily]

Re: Camera lens cover issue

Ditto... I take VERY good care of my phone and have light scratches in the 1st month... what will it look like in 2 yrs? Why could they have not used the same glass as the front?

I am sad about my lens cover too.. I am super anal about keeping the phone pristine. Had a case from day 1, never dropped but it seems there are more and more scratches as the days go by.. I am stumped.

 

[Steven Ganeles]

Re: Camera lens cover issue

AT&T with a HT serial number. Covered in scratches and blurry photos.

Called HTC and used my advantage replacement, New phone has a FA serial number

 

[ugxvibe]

Re: Camera lens cover issue

AT&T with a HT serial number. Covered in scratches and blurry photos.

Called HTC and used my advantage replacement, New phone has a FA serial number

How long have you had the phone? I thought Advantage only replaced a broken display? Before I send this off the HTC for repair I'd like to know how you got a replacement. Thanks

 

[Steven Ganeles]

Re: Camera lens cover issue

How long have you had the phone? I thought Advantage only replaced a broken display? Before I send this off the HTC for repair I'd like to know how you got a replacement. Thanks

Purchased April 1. They asked on the phone what the problem was and i clearly explained it was a camera issue. They said ok well replace it as your one time guarantee. I did a advanced swap. $599 hold of credit card they send a brand new phone in advance.

 

[AcEXBOX]

Re: Camera lens cover issue

Got my new replacement in the mail today from tmobile. Another FA model but it's looking good so far. The phone appeared to be new. But who knows.

 

[steve dave]

Re: Camera lens cover issue

I have an HT Verizon model and I am starting to see scratches on mine now, too. I've had it for about three weeks and never used it outside of a case. It really ticks me off because I used edge to buy it and now I'm going to have to pay for a repair if I ever want to edge up. Looks like I should have stuck with my instincts and stayed far away from HTC.

 

[Tracy Daken]

Wish I saved the conversation, but the rep at HTC confirmed to me that the rear lens is plastic. I just sent my phone in to HTC. They should get it Monday. Here is hoping. Why would they pit a plastic lens on a phone focused on design?

Posted via Android Central App

 

[ugxvibe]

Re: HTC One (M8): Camera lens cover issue

Wish I saved the conversation, but the rep at HTC confirmed to me that the rear lens is plastic. I just sent my phone in to HTC. They should get it Monday. Here is hoping. Why would they pit a plastic lens on a phone focused on design?

Posted via Android Central App

Let us know how it goes, mine is on the way to Texas right now. Should be there Monday.

 

[steve dave]

Re: HTC One (M8): Camera lens cover issue

It's definitely plastic. It bends like plastic and is way too easily scratched to be any type of glass.

I wonder if anyone makes "screen" protectors for it?

 

[ugxvibe]

Re: HTC One (M8): Camera lens cover issue

It's definitely plastic. It bends like plastic and is way too easily scratched to be any type of glass.

I wonder if anyone makes "screen" protectors for it?

Yes. HTC One M8 Lens Protector (Dual Pack)