HTC ONE M8 Contacts Sync problems URGENT HELP NEEDED PLEASE!!

[rachellouisex]

I am trying to sync my dads HTC ONE M8 to my macbook for him as the screen on his phone doesn't turn on and isn't working. It says everything has synced but I can't find where it has saved the content including his contacts, I also need to wipe everything from the phone because it is being collected tomorrow.
HTC online ''help'' is so shockingly bad it's almost like a comic routine.

 

[B. Diddy]

Duplicate post--see this thread for response: http://forums.androidcentral.com/htc-one-m8/428358-htc-one-m8-contacts-sync-problems.html