You seriously just made someone's day at tec support. The phone I got from Verizon was perfect, it had no problems until I woke up one day with a crack down the middle. Ever since then, I've been having to send my phones off to HTC for other problems, the next phone they sent me, the volume didn't work, needless to say, I have had to replace 2 different phones, the one I have now is phone number 3. If I couldn't find a way to get the phone to come back on, somebody was about to have a very... very bad day.
I like this phone, but at this rate, with all of the problems, I would not recommend it to anyone!