HTC One M9 overheating issue FIXED via software update

The thing with benchmarks are you can have 5 devices and all 5 will score different. All devices are not built equal. I have seen so many times where one phone you can overclock to the max and the next phone you can't overclock at all. For me benchmarks dont carry any weight, Its the everyday use and how well it operates.

***This comment takes the cake***
At this point, benchmarks are not relevant to a devices real world use. It's all about the software optimization. I have NEVER ran a benchmark test on my M8. I will NEVER run a benchmark test on the M9, when I get it. In my opinion, HTC has THE BEST software on the market. The camera will be an absolutely fantastic upgrade from the M8. I'm excited to see how Dolby is implemented into the mix. Sense 7 is like a dream in the port I'm running on the M8. The internals are further future proofing with a 64 bit SoC.

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***This comment takes the cake***
At this point, benchmarks are not relevant to a devices real world use. It's all about the software optimization. I have NEVER ran a benchmark test on my M8. I will NEVER run a benchmark test on the M9, when I get it. In my opinion, HTC has THE BEST software on the market. The camera will be an absolutely fantastic upgrade from the M8. I'm excited to see how Dolby is implemented into the mix. Sense 7 is like a dream in the port I'm running on the M8. The internals are further future proofing with a 64 bit SoC.

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Well said. Just out of interest will you be rooting when you receive your M9? I've never rooted a new phone but i might have a play with my M9 - Adam
 
Well said. Just out of interest will you be rooting when you receive your M9? I've never rooted a new phone but i might have a play with my M9 - Adam

Yes. I like to unlock the bootloader, root and S-Off as soon as possible. I like the option to be able to extract and re-flash firmware from OTAs in case something is a little off after accepting an OTA. Sometimes cache clearing doesn't cut it.

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http://www.anandtech.com/show/9102/the-htc-one-m9-review-part-1

HTC noted during the review process that our devices were running non-final software, and we received an OTA update that significantly changed the thermal throttling characteristics of the device, but this seems to have only affected performance in situations where the SoC was nearing maximum acceptable skin temperatures as performance in these benchmarks were relatively unchanged.

For those that are unfamiliar with how HTC's CPU cheats work, HTC continues to rely on some level of benchmark detection, and it seems that when a benchmark is detected it enables a "High Performance" mode in the developer settings with no option to disable this mode. It's possible to work around this mode by using benchmarks that evade such detection mechanisms (and we do), but it's also possible manually toggle this mode on and off if a benchmark isn't detected. This benchmark mode appears to relax throttling constraints, but more obviously it enables one to go from a maximum of 1.6 GHz to the rated 2.0 GHz of the Snapdragon 810 for extended periods of time. However, even in this mode we can see that a sustained load of a single thread on the A57 cluster will cause the cluster to throttle to 1.7 GHz in this mode, while without this mode enabled we see that a single thread will eventually cause the A57 cluster to clock around 1 to 1.2 GHz. If the normal governor does allow the SoC to reach 1.9 GHz, I can't really perceive the amount of time that it does reach such a speed.

The most concerning result is WebXPRT, which is a bursty workload that runs over a few minutes, which suggests that we’re already seeing thermal throttling in the M9.

Unfortunately, in battery life HTC manages to fall somewhat flat as the combination of the Snapdragon 810 and the loss of panel self-refresh causes a significant regression in battery life despite the increase in battery size. I’m not sure how much HTC could’ve done to prevent this, but the removal of PSR is definitely something HTC could’ve kept to try and keep battery life similar to the One M8. This is really the first generation to my memory that actually regressed on battery life in our benchmarks, which is concerning for any device with a Snapdragon 810 SoC. It may be that this is just HTC’s problem, but given that HTC has generally managed to do well at extracting maximum battery efficiency from previous platforms I’m not sure if other OEMs will be able to improve the situation here.

The SoC is better, but I can’t help but feel that Snapdragon 805 ends up being a better choice than Snapdragon 810 for a flagship smartphone at this time. The Snapdragon 808 may be better suited as an upgrade to the Snapdragon 805, but given the performance of the 810 I’m not really holding my breath. Given all of these issues, I’m almost tempted to point to the One M8 as the better phone, but until we get the full picture we won’t be coming to any final conclusions about the One M9.
 
Sorry to say that HTC has NOT fixed its overheating problem presumably caused by the Qualcomm 810 processor. In the past 4 weeks (July 2015), I had to send back two phones for this very issue, requesting and receiving a full refund for the last phone. The phones got so hot in my hand that I felt it was a safety issue... and I barely had it long enough to set it up and check a few features. I hadn't even downloaded many apps or make many calls with it. I also had a problem with the battery needing to be recharged after only a couple of hours.

Despite its technological shortcomings, I still think it's the most beautiful smartphone on the market and when HTC switches out the Qualcomm 810 for another processor and improves the battery life, I'll be the first in line to buy another one.
 
And same here. While mine has become a little warm during heavy usage, say during using google maps to navigate while driving, or heavy camera usage while experimenting with camera settings, it has not really overheated.
So I'm curious now as to what the factor is then that made StarrLight7's phones overheat.
I'd want to check the battery usage history to see what if any apps were hitting the CPU hard.
I checked mine just now for example, and see 23% battery usage by Google Services, 23% usage by Android OS (redundant report?), 12% by KXAN Weather, 7% for Twitter, and then goes down from there.
And I'm charging it slowly via laptop USB. And it's a little warm, but not concerning at all.
 
As far as overheating, my wife's M9 and mine are completely different in the temperature department. My M9 will get fairly warm during heavy use but for some reason my wife's seems to run warm to hot most of the day even when it's not in use. She even had GSam pop up an overheating warning for her once when her phone got over 120 degrees. Not sure if she has a rogue app reeking havoc in the background or what, but I'm glad that mine doesn't do it. :)
 
I got a good price on a new m9 in box so I bought and upon using the phone it does get quite warm. I'm wondering what's a safe temperate to use the phone at? Right now it's at 105f, what temperate is too hot to use it at?

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