Huaewi Mate 9 - No sound on Alarm

[Android Central Question]

Ive reset, cleared cache, but nothing seems to allow me to get sound on a morning alarm. I just get a very feint vibrate - which isnt enough to wake me. Can anyone assist please?

 

[B. Diddy]

Welcome to Android Central! When you create the alarm and choose an alarm tone, does it play a sample for you at a normal volume?