Huawei P20 Pro - No lock screen notifications

[Android Central Question]

Hi Everyone,

I recently replaced my LG G5 with the Huawei P20 Pro. It's been pretty amazing so far, but there is just one issue that I haven’t been able to figure out & I was hoping I could get some help here.

I’ve managed to activate the “always on” function so that the date, time & battery % are always visible on the lock screen. However, I can't get any notifications to show up there. For example, on my previous phone there would be a little WhatsApp icon on the lock screen if I received a new message, OR a Gmail icon if I get a new email. Now I need to unlock my screen to see my notifications. Any ideas on how to sort this out?

Thanks!

 

[dov1978]

Third Party app notifications ie WhatsApp, Facebook, Gmail etc etc aren't supported yet on the Always On Display. Only missed calls and SMS are supported for now. When I say for now I mean I don't hold much hope of that changing anytime soon as we've been waiting for Huawei to change this since the Mate 9 Pro and Mate 10 Pro a year later.

You should still get notifications on the Lock Screen though and there's a setting for that in Settings > Notification Management

 

[Colin Warrington]

My new P20 pro also doesn't show any notifications even though everything is enabled in notification management !!
The only way to know if I have an unread notification is to unlock the screen which is a pain.
I have ordered a smart cover case to see if that helps.

 

[Colin Warrington]

Just done a google search and found a possible solution - Go to face unlock settings in secirity and turn off smart lock screen notifications. Now when I lift the phone in front of my face the lock screen is automatically unlocked which is a bonus (should have tried that before) and I am hoping the lock screen will now show notifications - will update when tested.

 

[nikolapfc89]

Guys please help me about notifications.

I have P20 Lite Android 8. I want to have content hidden when screen is locked. It's enabled in settings. When i choose show (message is showed "test" for example SMS). When i disabled it i dont have notification at all of course. But when i choose hide content i see message again. How can i disable it?

It only works when i use password for lock-screen. I don't use facescan.

Any solution?

 

[phtraveljunkie]

This helped me: Settings > Apps & Notifications > Notifications & Status Bar > Notifications turn on screen (toggle on)

 

[mremnant]

Hello I found this which might help. Settings---->Apps & notifications ----->Apps ---->Pick the app you want to show------>notifications------>more settings-----> popup notification and then always show pop up.

 

[TheLunchbox]

I had the same problem with my p20 pro which annoyed me impressively much.

That was until I discovered this was because of a custom theme that I applied via the theme app. Try to download and apply the "moon theme"

I changed the theme back to one of the stock EMUI themes and voila, notifications directly on the lockscreen as China intended.

The whole theme changing is weirdly unintuitive, and can apparently be directly damaging to basic functionality such as lock screen notifications. Hopefully this will get fixed..

 

[discodave1979]

Any fix for this??

I can't get any notifications on lock screen after changing Theme.

What is the original stock theme??

 

[Mulliganaldo]

Just signed up to pass this info on, I downloaded the ***TC Flux***from the theme store, now get notifications on my screen.

 

[Rainrainrain123346]

Signed up just to respond to your comment, TC FLUX worked!!!! Thank you so much, tried everything else and nothing worked

 

[discodave1979]

Didn't work for me. On locked screen the notification flags up then screen goes black again only showing time, date and battery. No icons!

Help!

 

[nelly Vasquez]

My Huawei cent open screen show all. Apps yes

 

[demetriad]

Hello I found this which might help. Settings---->Apps & notifications ----->Apps ---->Pick the app you want to show------>notifications------>more settings-----> popup notification and then always show pop up.

Thanks a lot. This helped me big time. I nearly went bonkers, spent so many hours on this (Ex iOS user here. Probably going back, some things are damn stupid).