I Can't download software updates through mobile data in galaxy s10+

[Android Central Question]

My Galaxy S10 plus is not dowloading apps from google play store and even it's not updating device software updates through mobile data I tried all most everything but no result and when I connect it with wifi its working.

 

[belodion]

Do you have it set to update only via WiFi?

 

[mustang7757]

For Google play store do you have it to download over WiFi and data? Some carrier for software update only allow download wifi.I'll leave a link to register so you can communicate here , as a guest account you can't.https://forums.androidcentral.com/showthread.php?t=409154