I can't get SIM/carrier internet, only Wifi

Lcmv

Member
Dec 27, 2022
23
6
3
I bought a used phone from a repair shop. Nice guys, great service, but I trust no one so I wiped and reset the phone back to factory settings as soon as I got home. It's a Motorola and it has Android 10. It's been sitting on a desk for a few days with Wifi access only.

Today, I tried two SIM cards in it for the first time. They seem to be detected and their respective carrier names are displayed. But I can't use their internet.

I have two other phones here. The two SIM cards work on them, I can get internet on them and the other phones. But they fail to get internet on the Motorola/Android 10.

I am of course very inclined to going back to the shop where I bought the phone and claiming it is defective. Unless you people have some great wisdom to share that will solve the problem. Do you?

Thanks for any help.
 

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